Truuli is an online estate agent covering specifically Croydon and South London.
The case of Truuli is an interesting one, as they are one of the most pure forms of hybrid agents. They truly are a local agent, they are just eschewing the expectation of having high-street premises, allowing them to offer the service you'd expect at a lower cost. In comparison to other online estate agents, their local focus means they have several agents who cover the same area, rather than just one or two.
Understandably, Truuli do not have the largest review profile, as they are not operating nationwide, and were only established in 2018. However, what they do have is very positive. They are rated five stars on both allAgents and Trustpilot.